You know those hot beverage dispensers at breakfast buffets? Yeah, those things. They’re a wild ride, let me tell you. It’s not just about getting a cup of coffee or tea; it’s a whole experience, a gamble even.

You’ve got your fancy ones, all chrome and flashing lights, promising you lattes, cappuccinos, espressos, the works. Then you press a button, and it whirs and clunks, and out comes… well, something. Sometimes it’s decent, sometimes it tastes like hot, slightly flavored water.
Then there are the simpler looking ones. Just a couple of spouts, maybe one for coffee, one for hot water for tea. You’d think these would be straightforward, right? Wrong. The coffee is often lukewarm, or it’s been sitting there since the dawn of time. And the hot water? Sometimes it’s barely hot enough to steep a tea bag properly. It’s like they’re actively trying to disappoint you.
And don’t even get me started on the “hot chocolate” option. Most of the time, it’s just sugary brown powder mixed with water. My kid might like it, but for an adult? It’s a pass.
It’s a real grab bag. You never quite know what you’re going to get. One machine might be okay one day, and the next it’s serving up disappointment in a cup. The inconsistency is maddening!
So, why am I so worked up about these breakfast buffet beverage machines? Well, I had a bit of an extended, uh, “research period” with them a while back.
It was a few years ago. I was at this hotel, not for a vacation, oh no. I was there for a work conference that was supposed to be three days long. Three days. Well, on day two, someone in the hotel had a bit of a health scare – turned out to be nothing serious, thank goodness – but the hotel went into a kind of soft lockdown for a bit. Just precautions, they said. Long story short, my three-day trip turned into an eight-day stay. I kid you not. Eight days stuck in that place.
So, breakfast became this… event. My main event of the day, pretty much. And the hot beverage dispenser was my morning challenge. I tried everything. The “espresso” that was more like watery coffee. The “cappuccino” that was mostly foam. The tea water that was just… tepid.

I saw it all. I saw people trying to get just plain hot water from the coffee spout and getting coffee-flavored water. I saw the machine run out of milk powder, and nobody refilled it for hours. I saw the little drip tray overflowing, creating a sticky mess. It was a daily drama.
I even started to recognize the regulars and their dispenser strategies. There was “Cautious Carol” who would only ever get hot water for her own tea bags she brought from home. Smart lady. Then “Desperate Dan” who would try every single button hoping for a miracle.
After eight days of this, I felt like I could write a thesis on the psycho-social impact of unreliable hot beverage dispensers. It sounds silly, but when your options are limited, these little things become huge.
So yeah, when I see one of those machines now, I approach it with a healthy dose of skepticism. I’ve learned to lower my expectations. Sometimes you get lucky, but most of the time, it’s just another reminder that a good, simple cup of coffee can be surprisingly hard to find when you’re relying on a machine that’s probably seen better days and is definitely not cleaned often enough.